🚀 Magnett Beta Launch in Africa | Limited Early Access →

How Can WeHelp You?

Find answers to common questions, browse our knowledge base, or get in touch with our support team for personalized help.

Browse by Category

Find answers organized by topic

Account & Banking

24 articles

Managing your account, connecting banks, and transaction issues

  • • How to connect your bank account
  • • Why isn't my transaction showing up?
  • • How to update account information
  • + 21 more articles

Security & Privacy

18 articles

Account security, privacy settings, and data protection

  • • How to enable two-factor authentication
  • • Understanding our privacy policy
  • • What to do if your account is compromised
  • + 15 more articles

Mobile App

32 articles

App installation, features, and troubleshooting

  • • How to download and install the app
  • • App not working? Try these steps
  • • Using biometric authentication
  • + 29 more articles

Features & Settings

28 articles

Using Magnett features, customization, and preferences

  • • Setting up automatic budgets
  • • How AI categorization works
  • • Customizing notifications
  • + 25 more articles

Family & Sharing

15 articles

Family accounts, sharing features, and permissions

  • • Setting up family sharing
  • • Managing family member permissions
  • • Shared budget tracking
  • + 12 more articles

Billing & Subscriptions

12 articles

Plans, billing, payments, and subscription management

  • • Understanding our pricing plans
  • • How to upgrade or downgrade
  • • Payment methods and billing
  • + 9 more articles

Popular Articles

Most viewed help articles this month

How to connect your first bank account

Getting Started15.2k views

Understanding AI-powered expense categorization

Features12.8k views

Setting up biometric authentication

Security10.5k views

How to set up automatic savings goals

Features9.3k views

Troubleshooting connection issues

Technical8.7k views

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Frequently Asked Questions

Quick answers to the most common questions about Magnett.